FlyVPN is committed to protecting your privacy. We want you to understand what data we do and don’t collect and how we collect, use, and store data.
Please provide us with real personal information when you register with FlyVPN
1. Email address (We hate spams too, so please trust us and provide an active email address, we promise not to spam you)
When you use FlyVPN, we will record the following information:
1. Your local IP
2. Timestamp of when you successfully accessed VPN
3. The VPN IP that is assigned to you
4. The port number that is assigned to you
5. Timestamp of when you disconnected from VPN
Please rest assured that your personal above information above will be kept secure, we may,however, use it for investigation purpose if there is a VIOLATION OF DMCA OR SPAM policy.
VPN Use Policy
We will terminate your account and blacklist you without notice if you violate the following policies.
You agree not to perform any actions that would either intentionally or unintentionally restrict or inhibit any other user from using and enjoying the Internet.
You further agree not to use software of FlyVPN to post any content or send any messages or material that are unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or may constitute a criminal offense, give rise to civil liability or encourage conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law, regulation or court order.
The following behavior is forbidden on all VPN servers:
1. Unauthorized or illegal software, movie, or sound recordings in violation of copyright law, including but not limited to the DMCA; Definition of DMCA: http://en.wikipedia.org/wiki/Digital_Millennium_Copyright_Act
The following applications are forbidden on all VPN servers:
- . Any and all software used for or related to Cyber Crime, including but not limited to Computer intrusion (i.e. hacking) and Password trafficking;
- . Counterfeiting of either copyrighted trademarks or currency;
- . Child Pornography or Exploitation;
- . Child Exploitation and Internet Fraud matters that have a mail nexus;
- . Internet fraud and SPAM;
- . Internet harassment;
- . Internet bomb threats;
- . Trafficking in explosive or incendiary devices or firearms over the Internet;
- . Theft of trade secrets;
- . Distributed/Denial attack Of Services (D/DoS);
We have already closed some ports with potential security risk.
FlyVPN has a zero tolerance policy against the sending of unsolicited email via our software, more commonly known as spam, including forum, blog spam.
The account(s) of any user who sends spam via FlyVPN will be terminated and Blacklisted without notice, and the account holder will be billed at a rate of $500 per recipient to whom the message was sent, regardless of whether the messages were sent from a FlyVPN account.
Mainland China, FlyVPN, cannot be used in mainland China.
1. TIME PERIOD: To purchase or renew a membership.
7 days for a "Weekly"
30 days for "Monthly"
90 days for "Quarterly"
180 days for "Semi-Annually"
360 days for "Annually";
2. About renewal:
If your account expired, the period of validity of your account starts from the time which the successful payment message is received by www.flyvpn.com, and ends at the starting time plus your period of validity;
if your account is still active, the period of validity of your account starts from your expired time, and ends at the starting time plus your period of validity;
Please contact our customer support online if you need changes to your packages.
3. Accepted payment methods:
PayPal, recurring payment, recommended.
Credit card, recurring payment for 1 month and 6 months, recommended.
Alipay, no recurring payment, recommend.
MyCard, may comes with extra commission charge.
Western Union remittance, may comes with extra commission charge.
Bitcoin and other local payment methods.
Please email us at [email protected], if you have any problems about your payment.
4.Refund: If you aren’t satisfied with FlyVPN’s service and pay by PayPal or Credit Card, you can contact us to cancel the subscription anytime. Or you can claim a refund within 30 days of your order date. To file a refund please send an email to [email protected] This process takes 3 business days to complete. Please note that only PayPal and Credit Card payment support 30-day money-back guarantee, other payment methods do not support the refund option.
Please submit the following information:
Reference No. of your payment, such as transaction ID of PayPal;
The reason of your refund
No malicious refunds or Chargebacks.In the event of a malicious refund or chargeback,we will submit your information into a credit blacklist system, which may reduce your credit and negatively influence your later payments and online shopping.
FlyVPN reserve the right to modify its Terms of Agreement without notice. Above are FlyVPN's Terms of Agreement, if you do not agree with all or some of them, please do not choose our service. If you do purchase our service ,it means you accept and will abide by our Terms of Agreement.
Feb.23 2018 Updated